Fixture Finance LLC respects your privacy. This policy explains the information we collect through this website and how we use and protect it.
Information you provide
When you submit the contact form or schedule a consultation, you may provide your name, email address, phone number, coverage interest, and a short message. After submitting the form, you may optionally share what prompted your search, your general timeframe, and how you prefer to continue. A unique lead reference connects those optional answers to the original request. If you use the Fixture assistant, the questions and recent conversation context you enter are processed to generate a response. Please do not submit medical records, Social Security numbers, payment information, or other sensitive information through the website or assistant.
How information is used
Fixture may use the information you provide to respond to your request, arrange a consultation, maintain business records, protect the website, and comply with applicable law. Fixture sends marketing and promotional text messages only when you provide the corresponding consent through the website form.
Text messaging and mobile information
If you provide a mobile number and check the optional text-message consent box, you agree to receive recurring automated marketing and promotional text messages from Fixture Finance LLC at the number provided. Consent is not a condition of purchasing any product or service. Message frequency varies. Message and data rates may apply. Reply STOP to any message to unsubscribe or HELP for assistance. Opting out of marketing text messages does not prevent you from contacting Fixture through other available channels. Additional information is available in our SMS Terms & Conditions.
Fixture Finance LLC does not sell, rent, or share mobile phone numbers or SMS opt-in consent data with third parties for their own marketing or promotional purposes. Mobile information may be disclosed only to service providers that help Fixture Finance LLC deliver and administer its messaging program, or when required by law.
Service providers
Fixture uses Google Apps Script and Google Sheets to deliver and record website inquiries, Calendly to schedule consultations, and OpenAI to generate assistant responses. Assistant requests are configured not to be stored by Fixture as lead records. If optional site analytics are enabled, Google Analytics may process limited usage events only after the visitor accepts analytics. These providers may process information as needed to perform their services.
Cookies and analytics
Fixture does not intentionally use advertising pixels or session recording. If analytics are enabled, the website asks for permission before loading Google Analytics. Analytics may record general page and conversion events, such as opening the contact form, completing a submission, opening the assistant, or clicking a scheduling link. Fixture configures these events not to include names, email addresses, phone numbers, form answers, chat contents, medical information, or policy details. Visitors may decline analytics and continue using the website.
Retention and security
Information will be retained only as long as reasonably necessary for the purposes described here or as required by law. Fixture will use reasonable administrative and technical safeguards, but no method of transmission or storage is completely secure.
Your choices
You may ask to review, correct, or delete contact information, subject to applicable legal and recordkeeping requirements. You may also ask Fixture to stop non-transactional communications. For text messages, reply STOP to unsubscribe or HELP for assistance.
Contact
Privacy requests may be sent to Fixture Finance LLC at info@fixture.finance, by phone at 305-619-1988, or by mail at 826 Dartmoor St N, St Petersburg, FL 33701, US.